Moved to the city this past summer and knew right away that I wanted to get a bike. Once the finances got settled, not knowing anything about bikes or riding in the city, I hit up the closest bike shop I knew – Village Cycle. Walking into the shop, I had the same feeling as when I first walked into a running store – out. of. place. I had no idea where to begin. Luckily for me, Bill was watching out for wanderers such as myself, and he took me under his wing. He asked me a lot of good, defining questions which helped him to be able to show me bikes that fit my needs (mainly commuting, exercise). He spent a good hour with me that first day, and when I told him that I wasn’t ready to buy that day, he told me it was no big deal and ensured me he just loved helping beginners out. Unlike other sales peeps who do everything in their power to keep you from leaving without a sale, Bill asked for my name, gave me his card and shook my hand goodbye.
A week later, after doing some extra homework, I returned, found Bill, and bought a Trek 7.3FX. It was one of the bikes Bill had shown me the week before and, after doing some checking up on some online reviews, I knew it was an excellent bike for the price (2011 model at 20% off). Bill answered all the rest of my questions and spent another hour or so with me. All the time he was patient with dumb questions and excited to get me on my new ride!
Since the bike had to be built, I returned a couple days later and picked my bike up! The service guys were cool and showed me all the essentials. After waiting for a bit (not the store’s fault, the registers were down) I was finally off on the road.
Though still getting to know the bike and city riding, I love the 7.3! It’s super light, fast, quiet and smooth. The seat is a bit hard, but, overall, the bike is outstanding! I can’t wait to get it out for longer rides and explore parts of the city I haven’t gotten to explore yet!
Thanks Bill and Village Cycle! Well done!